Neon Arrow Puzzle Privacy Policy

Effective: 17 August 2026
This Privacy Policy explains how Neon Arrow Puzzle, published by SOFTECHNOLOGIES LTD ("we", "us", or "our"), handles information when you play the game through Facebook Instant Games and Messenger.

1. Information used by the game

When available through Meta's Instant Games platform, the game may access your gaming profile information, such as your player/gaming name, player identifier, and gaming avatar/profile picture. We use this information only to identify and personalize your game experience.

Neon Arrow Puzzle also processes gameplay information such as unlocked levels, stars, coin balance, and sound preference. The game stores this progress through Meta's Instant Games Player Data so that your progress can be restored when you return.

2. Advertising

If advertising is enabled, Neon Arrow Puzzle may show interstitial or rewarded video ads supplied through Meta's advertising services. Meta may process device, advertising, measurement, and interaction information according to Meta's own terms and privacy policies. We do not sell your personal information.

3. What we do not collect

The current version of Neon Arrow Puzzle does not ask you for an email address, telephone number, payment-card information, precise location, contacts, microphone access, camera access, or files on your device. We do not operate a separate player account database for this version of the game.

4. How information is used

Information is used to operate the game, restore progress, personalize the player experience, prevent accidental loss of progress, provide optional advertising features, diagnose technical issues, and comply with applicable platform or legal requirements.

5. Sharing and service providers

Because the game runs on Facebook Instant Games, Meta provides the hosting, player identity environment, Player Data APIs, and (when enabled) advertising services. Information may therefore be processed by Meta as necessary to provide those services. We do not sell or rent player information to third parties.

6. Retention and deletion

Gameplay progress is currently stored using Meta's Instant Games Player Data rather than in a separate Neon Arrow Puzzle account database. You can remove the game/app from your Facebook settings. You may also request deletion or ask a privacy question using the contact details below. See our separate Data Deletion Instructions page for step-by-step instructions.

7. Children

Neon Arrow Puzzle is not designed to knowingly collect personal information directly from children below the minimum age required to use the applicable Meta service in their jurisdiction.

8. Security

We use reasonable technical and organizational measures appropriate to the limited data handled by the current version of the game. No internet service can guarantee absolute security.

9. International processing

Meta and its service infrastructure may process information in countries other than the country where you live. Such processing is governed by Meta's policies and applicable law.

10. Changes

We may update this Privacy Policy when the game, platform requirements, or legal obligations change. The effective date above will be updated when material changes are made.

11. Contact

SOFTECHNOLOGIES LTD
Company No. 15922592
71-75 Shelton Street, Covent Garden
London, United Kingdom, WC2H 9JQ
Email: contact@shutterprod.com
Contact: contact@shutterprod.com.